Temporary Directive: Employee Self Health Assessment Check Prior to Reporting to Work and Reporting Possible Exposure to COVID-19

This temporary directive regarding employee self-health assessment check prior to starting their work day and notification of exposure to COVID-19 is a necessary proactive measure to ensure the health of our employees, family, community and transported persons. It is also to conform with the directives of several of the clients we serve.

Effective immediately, until further notice, employees are required to check their bodily temperature* before starting work. The employee is to affirm that they do not have any symptoms such as; fever, temperature over 100.4 degrees Fahrenheit, cough, sore throat or any symptoms publicly announced to be associated with COVID-19. The employee must report to the Director of Operations any exposure to, close contact with, in confined area with a person known to have been infected with COVID-19.

The employee is affirming that this directive was followed by virtue of punching in/starting work for the day. The management team also follows this directive when they arrive at the office and follow the sign in procedure. Do not report to the office if you have any symptoms. The office has been thoroughly disinfected/sanitized and is to be considered a sterile environment.

Should the employee be ill or have symptoms of COVID-19, or other communicable illness, they are not to report for work and are to contact the Director of Operations immediately. Employee should follow the Center for Disease Control’s recommendation to self-isolate for 14 days and seek medical advice.

Directive Summary:

  • Take temperature before reporting to work, temperature must be under 100.4
  • Confirm no symptoms of illness such as, cough or sore throat, shortness of breath
  • Do not report to work if fever or symptoms present
  • Contact Director of Operations Immediately if unable to report to work
  • Self-Isolate for 14 days, seek medical advise
  • Notify Director of Operations if known exposure to someone with COVID-19

Additionally, employees need to report information to the Director of Operations of any jails, prisons, health care facilities or mental institutions regarding implementing procedures or directives that could affect our transport operations.

If an employee does not have a thermometer to check their temperature, please contact the Director of Operations. Please keep abreast of the latest information put out by Federal, State, Local governments and especially the Center for Disease Control.

*This directive is in accordance with The American Disabilities Act for Pandemic Preparation in the Workplace: During a pandemic, may an ADA-covered employer take its employees’ temperatures to determine whether they have a fever?

Generally, measuring an employee’s body temperature is a medical examination. If pandemic influenza symptoms become more severe than the seasonal flu or the H1N1 virus in the spring/summer of 2009, or if pandemic influenza becomes widespread in the community as assessed by state or local health authorities or the CDC, then employers may measure employees’ body temperature. However, employers should be aware that some people with influenza, including the 2009 H1N1 virus, do not have a fever.

REDI Transports Responds to COVID-19

March 13, 2020

To Our Valued Customers and Partners,

At REDI Transports, we are proud to be Responsive, Efficient, Dependable, and Informed. As our communities continue to feel the increased impact of Coronavirus, we feel it is important to share with you what we are doing to keep our employees, those we transport, and the public safe and healthy. Please be assured we have protocols in place, which are aligned with recommendations from the CDC and local public health officials.  We will continue to strive to take great care of the people in the communities in which we serve, from our corporate headquarters in Green Bay, WI across the country in the counties and cities we pass through.

As part of our protocols, our agents have heightened the cleaning and disinfecting procedures of their vehicles to maintain a healthy environment for themselves and for our transportees. We’ve instructed anyone who is not feeling well to stay home out of an abundance of caution and to self-monitor their symptoms. In addition to following CDC guidance regarding healthy habits and handwashing techniques, all agents have been equipped with procedures to follow if they come in contact with or become impacted by the virus. Furthermore, for the protection of our employees, REDI Transports will not accept transports at this time for individuals displaying symptoms of the virus such as difficulty breathing and shortness of breath, persistent pain or pressure in the chest, dry cough, excessive fatigue, and/or fever.

Currently, we are also limiting our participation in conferences and conventions as well as discouraging visitors in our office.  Anyone who enters the corporate office will be required to sanitize their hands immediately.  We will continue to be in touch with partners, customers, and vendors virtually or over the phone.

As the situation evolves, we may implement additional preventative measures to ensure the well being of  transportees and team members, including staffing or service modifications. If  further measures are deemed necessary, we will be in direct communication with any of you whom that decision might affect.

In addition, actions we have taken over the past several years have helped us prepare for scenarios like this and throughout this process, we have been continuously refining and implementing new procedures. From investing in secure technology and mobile work environments to personal safety- including health, hygiene, cleaning and sanitation- we have allocated an abundance of resources into building company policies that go above and beyond state and federal guidelines to ensure that we can continue business as usual.  

Thank you in advance for your patience as we navigate this challenging situation one day at a time and determine how best to continue serving our communities, while maintaining our focus where it belongs: on our customers, our employees, and on those we transport. 


Crystal M. H. Cook, President and CEO REDI Transports