Frequently Asked Questions

Who do you transport?

REDI Transports specializes in transporting behavioral health patients and prisoners to include men, women and juveniles of any age at all security levels.

What experience do your transport agents have?

REDI Transports employs both male & female transport agents who have extensive backgrounds in law enforcement, corrections, military service, social work, education, and trauma-informed care. We are committed to adding highly trained, responsive and compassionate professionals to meet the growing needs of our business and are proud to be an Equal Opportunity Employer.

What is your safety record?

Due to the extensive training and expertise of our transport agents, we set the standard for safety in the industry by maintaining an excellent safety record since our inception in 2006.

How are your transport agents trained?

At REDI, we are known for our unmatched dependability and professionalism. Through a multi-phase screening process, we identify and select quality agents who are cross-trained for the secure transportation of prisoners and behavioral health patients. Regardless of the purpose of the transport, we go above and beyond to ensure prisoners and patients are treated with dignity and respect.

Each agent participates in over 40 hours of annual training to enhance their knowledge and skills in the following areas:

  • Leadership Development
  • CPR, First Aid & Bloodborne Pathogens
  • Use of Restraints & Proper De-Escalation Techniques
  • Personal & Professional Conduct
  • Juveniles & Cross-Gender Searches
  • General Public Safety
  • Professional Communication
  • GPS & Electronic Map Reading
  • Medical Emergency Plans & Procedures
  • Safe Vehicle Operation
  • Company Policies & Procedures
  • PREA
  • Use of Force & Firearms
  • Lethal & Non-Lethal Defense Techniques
  • Weapon Safety
  • Handling of Prisoners & Prisoner Searches
  • High-Risk Detainees
  • Trauma-Informed Care
  • Mental Illness & Substance Use Disorders

In addition, all of our prisoner transport agents are licensed to carry firearms by the State of Wisconsin Professional Standards Board and are recognized in all 50 states and U.S. territories. Extradition agents use discreet tactics which follow TSA and FBI regulations for transporting fugitive detainees on commercial airlines.

Where do you provide services?

REDI Transports partners with law enforcement agencies and other community service agencies to provide behavioral health and prisoner transport services throughout all 50 states and U.S. territories. When contacted by another agency, we will extradite prisoners wanted by another state. For years, we’ve extradited from coast to coast providing incoming and outgoing transportation for those who normally reside in the Midwest.

Where are you available to transport?

REDI Transports collaborates with our partners to customize transport schedules that fit their needs. Our transport agents are REDI to respond to your transport requests 24/7 and conduct themselves with professionalism and compassion at all times. We take care of every detail from paperwork to scheduling to pickup.

What does a typical transport look like?

Our vehicle fleet is comprised of customized security vehicles including sedans, mini-vans, 1-ton full size vans and SUVs. Behavioral health patients and prisoners are delivered in a timely manner due to our highly efficient logistics capability. Our customized security vehicles come equipped with the latest technology to provide maximum security while still offering a safe, comfortable ride for prisoners and behavioral health patients.

For behavioral health transports, we understand what it takes to provide care for patients with behavioral health illnesses. From juveniles to adults, our professional transport agents have the knowledge and training to ensure behavioral health patients are treated with compassion and respect throughout the duration of their ride. Our safe, discreet vehicles are suited for the comfort and well-being of behavioral health patients to help them remain calm.

Prisoners are restrained humanely with handcuffs, belly chains, and ankle restraints unless physical restrictions or limitations prohibit it. REDI Transports employs extradition transport agents who specialize in domestic air transportation services. Extradition transport agents are trained to maintain a very low key and discreet approach to conducting any air transportation and work strictly within the guidelines set out by the TSA, FAA and United States Marshals Service.

Everyone transported in our vehicles is required to wear a seatbelt at all times unless physical restrictions or limitations prohibit it, and no one is ever secured to the vehicle itself. Every vehicle is equipped with driver-controlled power windows and door locks, as well as child safety locks, for the security of the public and the people we transport.

How are your transport vehicles serviced and equipped?

All vehicles are serviced on a regular basis by our own ASE certified auto technician. For prisoner transports, all vehicles are equipped with professional prisoner transport containment systems, as well as GPS tracking and audio/video surveillance equipment.